story line

Design
Sample
Production
Finishing
QC
Packaging
Fulfilment

FAQS

What does MI offer?

Knowledge, expertise, and a coefficient bespoke furniture manufacturer partner that delivers; samples, model rooms, one-offs, up to multiple hundreds of the same piece within a quality controlled environment. MI works hard to get all items ready to be shipped according to client timelines and needs. All projects come with every piece made to the sample stage before sign off.

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What does MI manufacture?

Wooden Case Goods, Headboards, Bedframes, Soft furnishings, Tables, Chairs, and Desks.

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Standard Specifications / Conformities?

MI standard specifications include Solid Hardwoods on all exposed surfaces, Tongue and Groove (T&G), Glued and Doweled Joints, Gliders, Floor Levers, Heat Resistant Top Surfaces. Customer Own Material (COM) or Local Match Fixtures, Door / Drawer Furniture, Fittings, and Fabrics.

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Construction Timeframes?

One-off designs to multiple hundreds. ‘Sign Off ‘to ‘Factory Door’

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RETAIL: 8 – 10 weeks for standard /regular range

HOSPITALITY: 10 – 12 weeks (typical) first container leaves factory door week 10 with two containers leaving per week after that.

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Timeframes include material allocation, sample to construct and build furniture, finishing, and packaging. We will contact you to arrange for shipment when your order is ready to ship.

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Shipping Times?

Arrival depends on location. *Typical US mainland. 

Airfreight (3 – 7* days), Shipping Freight (4-6* weeks).

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Referrals / Factory Visits?

Please contact us for a request.

Minimum order?

The minimum order is 1 x 20ft container (28 cm3) / 20 pieces per item.

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Terms of payment?

50% upfront, balance on shipment. Ex-works, FOB or CFR upon agreement.

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How accurate is the delivery date?

Shipping on time is vital to MI, and we collaborate to meet agreed schedules. Should, in the event of unforeseen circumstances and container delay, we keep all parties informed.

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What kind of woods do you use to make your furniture?

Dependant on project scope and needs on the furniture. Mahogany and Mindi (local oak) hardwoods are the primary wood types used and sourced from certified suppliers. Project wise options including; MDF, plywood, and veneers.

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Why are there variants in the color and carvings in natural furniture?

All MI furniture is handmade and handcrafted by our artisans, and all finishing’s applied by hand. Wood grains, veneers, and brass handles vary in patterns, veins, and colors. Such distinctions are not flaws but unique aspects of each piece. Handmade quality is what makes MI designs are genuinely unique in the world of mass-produced conformity. Kindly note too all painted surfaces are color matched against test samples and color metering.

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How do you ensure the quality as it's handmade?

We know that quality is above everything else. All furniture is checked meticulously. Each person has their unique responsibility to ensure it passing stringent QC before being moved to its’ next stage.

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Do you provide a warranty for your furniture?

MI stands behind all its products. Strict inspections take place before packing each furniture piece. In the event of significant damage to either the product’s outer packaging, and/or the contents upon opening, photographic evidence is requested. MI includes ‘touch up kits’ inside every client container in the eventuality that any minor marks occur during transportation.

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How do you decide which material to use for a project?

We inquire about each item’s final location, and it’s climate, indoor/ outdoor setting, wet or dry area, and any specific requirements around a furniture piece handling, fittings, or attachments.

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